A fast-growing healthcare organization is seeking a Call Center Representative to support patient scheduling, intake, and communication. No medical background is required — strong communication, empathy, and customer service skills are what matter most.
Guide new or hesitant patients toward scheduling their first appointment with professionalism
Follow up with leads to convert inquiries into scheduled visits
Schedule, adjust, or cancel appointments accurately
Serve as a liaison between patients and their provider
Communicate with internal healthcare teams to ensure seamless patient care
Provide information regarding services, procedures, and policies
Address patient questions, concerns, and complaints professionally
Follow established protocols for managing patient inquiries
Offer solutions and escalate issues when appropriate
Verify patient information, insurance details, and eligibility
Enter and update patient records in the EMR system
Assist with additional administrative tasks as assigned
MediClear credential or equivalent HIPAA compliance certification
High School Diploma or GED
Proven success in a high-volume customer service environment
Strong verbal and written communication skills
Ability to stay calm, organized, and solutions-focused
Basic math skills
Proficiency with Microsoft Office is a plus
...Family Nurse Practitioner (FNP) Family Nurse Practitioner needed in Shenandoah, PA Titan Placement Group invites you a charming city that is known as the Kielbasi Capital of Eastern Coast. Best known for this Eastern European specialty are Capital Food Store, Lucky...
...Position at JBS USAPrinciple Responsibilities: ~Support the Farm Manager with supervision and training of hourly employees~Effectively... ...jobs associated with sow production~Develop daily and weekly work schedules~Coordinating the activity of department lead...
...Were hiring a Roofing Project Manager (Commercial Construction) to oversee commercial and industrial roofing projects from award... ...projects from kickoff through completion Coordinate crews, subcontractors, inspections, and material deliveries Develop and maintain...
...DESCRIPTION IMDb is seeking an experienced Senior UX Researcher to lead in-depth studies to better understand the needs, behaviors, and pain points of our customers and translate those insights into opportunities that create transformative digital experiences. As a...
...LinkedIn and Tik Tok . Job Description "This role is field-based, and candidates should live within a reasonable... ...City, Oklahoma Kansas City, Kansas The Parkinsons Field Reimbursement Manager (FRM) acts as an alternative in-office resource that is...