AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone ? Can you provide quality customer service? Do you want to work for a supportive and growing company ? If so, please continue reading!
This phone operator position earns a competitive wage based on your skills. We provide great benefits and perks , including medical, dental, vision, short-term and long-term disability, life insurance, and paid time off (PTO) . If this sounds like the right customer service opportunity as a phone operator for you, apply today !
ABOUT ANSWER AIDE
AnswerAide is a dedicated provider of 24/7 telephone answering services and customer service outsourcing for businesses. Our superb team handles the after-hours and overflow phone calls, customer service outsourcing, and other administrative tasks when needed for our clients. Our services help various companies stay at the top of their industries because of the excellent support their customers receive. We strive to create the best experience for every caller by treating them like our own customers, and we treat our own customers like they are family.
Our team always goes the extra mile to ensure that all calls are handled professionally. Customer service training is provided to all employees so that everyone can give the highest quality of service. Our business wouldn't thrive without our employees, and we like to show them our appreciation by offering a positive work environment and exceptional benefits !
A DAY IN THE LIFE OF AN ANSWERING SERVICE AGENT
As a virtual receptionist, you are the backbone of our company. Your main responsibilities include receiving inbound calls and placing outbound calls. You listen attentively and collect customer data to provide them with basic information about the services and support they seek. Taking accurate notes and detailed messages is a main part of the job, and you have no problem balancing this while speaking clearly on the phone. You help schedule appointments for customers and process orders and payments while ensuring all calls are documented and reported to the appropriate business. Maintaining order is a skill that comes naturally to you, and you find great satisfaction in helping others through quality customer service!
QUALIFICATIONS OF AN ANSWERING SERVICE AGENT
COMPUTER REQUIREMENTS
-PC w/ Windows 11
-Memory (RAM): 8GB minimum
-Hard Drive: 100 GB minimum available space
-PC should be less than three years old
-High-speed internet with a minimum of 50 Mbps download speed, with low latency. No wireless, cellular, satellite, or Wi-Fi connections
-Please view our full list of equipment requirements (
Do you have excellent verbal and written communication skills? Can you maintain professionalism and use a clear speaking voice on the phone? Can you balance multiple tasks at once while demonstrating good time management? Do you have an upbeat, enthusiastic, and friendly personality? Are you detail-oriented? If so, we want to hear from you about this phone operator opportunity!
Position Summary: The Manager ITSG Services position will manage and develop service teams within the IT Solutions Group (ITSG) division at... ...that clients increasingly demand from their managed service providers. Essential Duties and Responsibilities: All areas of responsibility...
...active pharmaceutical ingredients and registered intermediates for customers in the pharmaceutical industry. We are looking for a Chemical Plant Refrigeration Mechanic to join our team at our Rancho Cordova, CA location. This position DOES NOT require any travel and the...
...and conduct laboratory tests on petroleum, oil, and lubricant products to ensure fire... ...and kerosene-based and diesel fuels in the field. Additionally, safety and fire prevention... ...not a civilian contractor position. No experience necessary. Position is entry level....
About TripleTen At TripleTen , we help people break into tech and stay there. Our career-focused bootcamps have helped 6,000+ graduates land jobs in the industry, with an 87% employment rate. Now, we are redesigning our Software Engineering Program into an ...
Solid experience with C#, .NET technologies, docker, React (Typescript/JavaScript). Experience with event-based application integration (i.e. messaging) is a plus. Good working knowledge of Visual Studio, VSCode or similar modern dotnet IDE. Experience...